No Room Upgrades At These Hotels For IHG Ambassador and Royal Ambassador

One Category And Two Category Room Upgrades Are Not Available With These Room Types If You Stay At These Places.

So what does that mean?  Lets say you stay at the InterContinental Hong Kong and purchase a stay at the Terrace Suite, CEO Suite, or Presidential Suite.  Your IHG Ambassador or Royal Status would entitle you to get a one or two category upgrade.  But you won't get a category or two category upgrade.

o InterContinental Hong Kong - Signature Suites (Terrace Suite, CEO Suite, Presidential Suite).
o InterContinental Grand Stanford Hong Kong - Presidential Suite
o InterContinental Park Lane - Signature Suites.
o InterContinental Sydney - Australia Suite, State Suite and Governor Suites.
o InterContinental Sydney Double Bay - Royal Suite, Deluxe Bayview Suites
o InterContinental Danang Sun Peninsula Resort - Penthouse, Beach Villa, Rock Villa, 2 bed Rock Villa, Sun Peninsula Residence 2 bed, Sun Peninsula Residence 3 bed and Royal Residence.
o InterContinental San Francisco - Bay Suite, Terrace Suite, Presidential Suite.
o InterContinental Athenaeum Athens - Presidential Suite.
o InterContinental Adelaide - King Diplomatic Suite and King Presidential Suite.
o InterContinental Moscow Tverskaya - Duncan - Premier Suite, Nizhinsky - Presidential Suite and Ulanova - Royal Suite.
o InterContinental Amstel Amsterdam - Presidential Suite (includes Executive Presidential Suite, Executive Presidential Twin room & Executive Presidential Junior Suite), Dom Perignon Suite (includes Executive Dom Perignon Suite & Executive Dom Perignon Junior Suite).
o InterContinental Berlin - Presidential Suite, Diplomatic Suite and Park Suite
o InterContinental Geneva - Executive Lake View Suites, Panoramic Lake View Suites, Presidential Lake View Suites, Imperial Residence
o InterContinental Kiev - Governor Suite, Presidential Suite, Royal Suite, Ambassador Suite
o InterContinental Asiana Saigon - The Presidential Suite.
o InterContinental Buckhead - Grand Suite, Royal Suite, Ambassador Suite and Presidential Suite.
o InterContinental The Willard Washington D.C. - Thomas Jefferson Suite, George Washington Suite and John Adams Suite
o InterContinental Johannesburg O.R Tambo Airport - Presidential Suites
o InterContinental Los Angeles Century City at Beverley Hills - Royal Suite, Presidential Suite, Elite Honeymoon, Elite Residence, Premier, Premier Suites with Terrace
o InterContinental Wellington - Presidential Suite
o InterContinental Singapore - Presidential Suite, Ambassador Suite, Royal Suite, Executive Suite
o InterContinental Samui Baan Taling Ngam Resort - Club Napa Reserve 3 bedroom Residence
o InterContinental Nha Trang - Presidential Suite
o InterContinental Bangkok - Royal Suites, Diplomatic Suites, Ambassador Suites, Executive Suites, Premier Suites
o InterContinental Koh Samui - Club Napa Reserve 3 Bedroom Residence
o InterContinental Fiji - Natadola Suite
o InterContinental Sanya Haitang Bay Resort - InterContinental Superior Ocean View Suite, Family Suite, Premier Ocean View Suite, Two Bedroom Ocean View Suite, InterContinental Grand Ocean View Presidential Suite, InterContinental Ocean Front Villa
o InterContinental Estoril - Ocean View Suites
o InterContinental Lisbon - Presidential Suite, Panoramic Suite, Ambassador Suite
o InterContinental Hanoi Westlake - Presidential Suite, Premium 1,2 and 3 bed Residence
o InterContinental Lijiang Ancient Town Resort - Superior Suite
o Athenaeum InterContinental - Presidential Suite
o InterContinental Melbourne Rialto - Iconic Suites, Signature Suites
o InterContinental Dusseldorf - Presidential Suite, Lifestyle Suite
o InterContinental Madrid - King Dali Club Suite Castellana View, King Bed Miro Club Suite with terrace, King Bed Picasso Club Luxury Suite, Royal Suite
o InterContinental Cairo CityStars - 2 and 3 Bedroom Residence Suite, Penthouse Residence Suite, 2 Bedroom Signature Suite, Royal Suite, Karnak Suite, Luxor Suite
o InterContinental OR Tambo Airport Hotel - Presidential Suites
o InterContinental Vienna - Presidential Suite
o InterContinental Frankfurt - Presidential Suite
o Presidente InterContinental Mexico City - Master Suites (Leonora Carrington, Remedios Varo, Alberto Gironella and José Guadalupe Posada) Presidential Suites (José Clemente Orozco, David Alfaro Siqueiros and Diego Rivera)
o InterContinental Shenzhen - King Bed Club Chinese Theme Suite, King Bed Club Duplex Suite (King Club Terrace Suite), Presidential Suite
o InterContinental Budapest - Presidential Suite, Executive Suites
o InterContinental Malta - Duplex Suite, Ambassador Suite, Penthouse, Presidential Suite
o InterContinental London - The O2 – The Penthouse, 1 Bed Club InterContinental Suite, 2 Bed Club InterContinental Suite
o InterContinental Davos - Presidential Suite
o InterContinental Qingdao - Presidential Suite, Deluxe Aqua Suite Ocean View, Aqua Suite Ocean View, Executive Suite Ocean View, Aqua Deluxe King Ocean View
o InterContinental Bali Resort - Uluwatu, Jimbaran, Bukit Suite, Imperial Villa, Jivana Villa, Club InterContinental Suite, Balinese Suite, Pecatu Suite
o InterContinental Grand Seoul Parnas - Residence King, Club Residence Suites, Club Mountain Suites
o InterContinental Seoul Coex - Business Suites, Corner Suites, Club Corner Suites, Ambassador Suite, Presidential Suite
o InterContinental Pattaya - Baan Sai Chol 1 bed Pool Villa, Baan Sai Nam 2 bed Pool Villa
o InterContinental ANA Tokyo - Imperial Suite, Presidential Suite, Japanese Suite, Executive Suite
o InterContinental Osaka - Executive Suite, 2 bed Residence Superior, 2 bed Residence Deluxe, 2 bed residence Premium, 3 bed Residence Premium
o InterContinental Dubai Festival City - Signature Suite, Presidential Suite, Royal Suite
o InterContinental Hua Hin Resort - Club InterContinental Beach Villa, La Residence and Leisure Suite
o InterContinental Sanya Resort - One Bed Villa, Ocean Suite, Two Bed Villa, Presidential Suite
o InterContinental Robertson Quay - Penthouse
o InterContinental Presidente Cancun Resort - Presidential Suite
o InterContinental Bora Bora Resort & Thalasso Spa - Brando Suites Bora Bora, Pool Villa, Pool Premium Villa
o InterContinental Makkah Dar Al Tawhid - Four Bedroom Presidential Suites Haram View, Three Bedroom Amiri Suites Haram View
o InterContinental Dubai Marina - Two Bedroom Suites, Three Bedroom Suites, Penthouse Suites
o InterContinental Foshan - Chairman Suite, Presidential Suite
o InterContinental New York Barclay - Executive Suites, Presidential Suites, Harold S. Vanderbilt Suite
o InterContinental New York Times Square - Penthouse, Manhattan, Deluxe Studio, Sky View Studio
o InterContinental Cozumel - Presidential Suites
o InterContinental Cancun - Caribbean Suites Ocean Front, Signature Suite Ocean Front, Presidential Suite
o InterContinental Presidente Santa Fe Mexico - Grand Suite, Master Suite
o InterContinental Presidente Guadalajara - Ambassador Suite, Presidential Suite
o InterContinental Santo Domingo - Presidential Suite
o InterContinental Ljubljana - Presidential Suite
o InterContinental Doha - Luxury Suite
o InterContinental Fujairah Resort - Presidential Suite
o ANA InterContinental Manza Beach Resort - Club InterContinental Corner Terrace, Club InterContinental Corner Suite, Club InterContinental Deluxe Corner Suite, Club InterContinental Deluxe Corner Terrace
o InterContinental Medellin - Presidential Suite, Antioquia Suite
o InterContinental Alliance Resorts The Venetian - The two tiers upgrade for Royal Ambassador members is subject to availability
o InterContinental Alliance Resorts The Palazzo - The two tiers upgrade for Royal Ambassador members is subject to availability
o InterContinental Shanghai Jing'an - Executive Suite, Ambassador Suite
o InterContinental Xiamen - Two Bedroom Suite
o InterContinental Shijiazhuang - Ambassador Suite, Presidential Suite
o InterContinental Perth City Center - Presidential Suite
o InterContinental Mark Hopkins San Francisco - Nob Hill Suite, Cyril Magnin Suite, Mark Hopkins Suite, Presidential Suite, Penthouse, California Suite.
o InterContinental Quanzhou - Two Bedroom Suite, InterContinental Premier Deluxe Suite
o InterContinental Phu Quoc - Two bedroom Suites/Villas or greater
o InterContinental Tahiti - Bungalow Overwater Motu
o InterContinental Tokyo - Club InterContinental Imperial Suite, 2 Bedroom Club Presidential Suites, Club InterContinental Executive Suite
o InterContinental Sanctuary Cove Resort - Federation Suite, Manor Suite
o InterContinental Hanoi Landmark 72 - Ambassador Suite, Royal Suite, Presidential Suite
o InterContinental Guangzhou Exhibition Center - Presidential Suite
o InterContinental Cartagena - Presidential Suite
o InterContinental Dalian - Executive Suite, CEO Suite Presidential Suite
o InterContinental Perth City Center - Penthouse Suite

InterContinental Ambassador benefits are not applicable at InterContinental Residences.


At InterContinental Hotels & Resorts in French Polynesia (InterContinental Le Moana Bora Bora, InterContinental Bora Bora Resort & Thalasso Spa, InterContinental Resort & Spa Moorea, and InterContinental Resort Tahiti) upgrades to the next room categories and 4 pm late check-out are not guaranteed for Royal Ambassador and Ambassador members who book through a third-party website or Tour Operator.


InterContinental Alliance Resorts properties: The Venetian and The Palazzo Resorts - All Ambassador benefits apply at The Venetian and The Palazzo Resorts except for the in-room gift. All Royal Ambassador benefits apply except Mini-Bar: Royal Ambassador members will receive a $100 credit from the resort towards the mini-bar per stay. Complimentary water will be provided on the day of arrival and will not be replenished daily.


Exceptions:
Dar Al Tawhid InterContinental® Makkah
Waiver Period:
5 May - 4 June 2019
During this period of Ramadan and Hajj, the below member benefits will not be available:
• All Ambassador and Royal Ambassador member upgrades
• 24-hour and 72-hour booking guarantee
• Royal Ambassador Club InterContinental Experience
IHG® Rewards Club membership and InterContinental® Ambassador and Royal Ambassador benefits are provided where available, at the sole discretion of IHG, and shall be considered void where prohibited by law.


SCH reserves the right to restrict, suspend or cancel the InterContinental® Ambassador and Royal Ambassador benefits and discontinue the IHG® Rewards Club membership of any member who acts in a manner inconsistent with applicable laws, rules, regulations, or these Terms and Conditions, at SCH’s sole discretion.


SCH may amend the InterContinental® Ambassador and Royal Ambassador benefits and these Terms and Conditions at any time.
For the purpose of these terms and conditions, 'Club InterContinental Experience' for Royal Ambassadors includes the below. No compensation is provided to members for hotels that do not operate a Club InterContinental Lounge.


1. A courtesy call or email made by the Club InterContinental team to the guest before their arrival at the hotel.

2. On arrival at the hotel, the guest receives a personalized greeting and check-in

3. The accommodation room assigned is a Club InterContinental Room with a welcome amenity, additional room amenities and turndown service (except for Royal Ambassadors whose accommodation room will be assigned following clause 10 above).

4. Exclusive access to the Club InterContinental Lounge (where available) for 2 guests per occupied room featuring breakfast, complimentary non-alcoholic drinks, and snacks throughout the day. During the evening hours, there is d'oeuvres, canapés and cocktails.

5. On departure, the guest receives a personalized farewell and late check-out of 4pm.

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